Questions, answered.
The practical details before you record or buy.
Is there a free trial?
Yes: 14 days with every feature. It starts on its own when you sign in to the app with your e-mail address (we send a 6-digit code; there is no password). Videos and screenshots you export during the trial carry a small "Made with Slyve Studio" mark, which a licence removes. When the trial ends, Slyve Studio stops until you buy a licence or enter a licence key; your projects stay on your Mac. One trial is available per Mac. We do not offer goodwill refunds after digital delivery; legal rights and Polar’s policy still apply. See the refund policy.
What does "lifetime" mean?
A lifetime licence lets you use Slyve Studio, with updates, for as long as it is offered. If Slyve Studio is ever discontinued, lifetime holders get notice and a final build that works without the online licence check.
How many Macs can I use it on?
As many as your licence is for: 2, 5 or 10 Macs at a time (more on request). To replace one, sign in on the new Mac and choose Move licence here; the Mac you replace stops being licensed. Licences bought before October 2026 are for two Macs.
Does it work on Windows or Linux?
Not yet. Slyve Studio is a Mac app today, for macOS 14 Sonoma or later on Apple silicon. Windows and Linux versions are planned separately and are not included in a Mac licence.
Do my recordings leave my Mac?
Only when you choose to share a link. Recording, captions and export all run on your Mac. If you click Share, that one video is uploaded so people can watch it at its link; you can delete it any time, and links with no views for 60 days are deleted. The app does need an account (your e-mail address) for the trial and the licence. The app sends usage data and crash reports as described in our privacy policy; you can turn off usage data in Settings › General › Privacy; these never include your recordings.
What downloads after I install?
On first launch, Getting Slyve ready downloads the parts every Mac needs, once, while you carry on: English captions, the narration voice and text recognition. One download is optional: Accurate captions (about 575 MB). All of them run on your Mac.
How good are the captions?
English captions are made on your Mac with far fewer mistakes than before. They keep each “um” and “uh” so Tidy up can find and cut them. For other languages and noisy rooms, add the optional Accurate captions download.
Can I publish videos with the narration voice?
Yes. Slyve’s narration voice runs on your Mac, and you may use it in videos you publish, including commercial ones.
Can Slyve read text in my screenshots and recordings?
Yes, on your Mac. Copy Text reads small and dim text in a screenshot, and auto-blur uses the same reading to find keys, passwords and card numbers in a take and hide them.
Do exported videos keep my chapters?
Yes. Exported MP4 and MOV files carry chapter markers that video players can read, and you can copy the chapters for YouTube.
Can an assistant on another computer use Slyve?
Yes, if you turn on Anywhere in Settings › Lumi › Other apps. It uses an ordinary encrypted connection, so it works on networks that used to block it, and reconnects after your Mac sleeps. See Slyve for agents.
Can I edit a recording I made last month?
Yes. Projects are .slyve files: reopen one, change the zooms, the look or the trim, and export again.
What is the refund policy?
The 14-day free trial lets you try every feature first. Buying asks for immediate digital delivery and, where law permits, ends the 14-day withdrawal right once the licence is delivered. We do not offer goodwill refunds; faulty content, Polar’s policy and rights required by law remain covered. If something is broken, write to support@slyve.studio and we will help. See the refund policy.